Terms of Sale

 

IMPORTANT — PLEASE READ CAREFULLY

This document contains important information about your rights and obligations. By purchasing from HippHolleHouston, you agree to these Terms & Conditions.

Many of the baby formulas and baby foods sold on this website are not FDA approved. Always consult your pediatrician before starting, changing, or supplementing formula or baby food.

Breastfeeding is recommended as the optimal nutrition for infants. This website does not provide medical advice. Always consult your pediatrician regarding feeding decisions.

By purchasing baby formula on our Site, you agree that it is for personal use only and not for resale.

These Terms apply to all purchases made through www.hipphollehouston.com. By clicking “I ACCEPT” or “I AGREE” at checkout, you agree to be legally bound by these Terms. We may update these Terms at any time. The “Last Modified” date will reflect updates.


1. Order Acceptance

Your order is an offer to purchase under these Terms. We may accept or reject an order at our sole discretion, even after you receive an order confirmation.


2. Prices and Payment

Prices, discounts, and promotions may change at any time.

Prices do not include tax, shipping, or handling.

If a pricing error occurs, we may cancel the order.

Payment must be received before shipment.

You confirm that your payment information is valid and authorized.

Accepted payments: credit/debit cards, Apple Pay, Google Pay, PayPal.


3. Product & Information Accuracy

Product information and website content may not always be current or complete. You should confirm formula choice and feeding instructions with your pediatrician.

FDA Notice

Many products sold on this Site are not FDA-approved. Please consult your pediatrician for guidance on what and how much formula to give your child.


4. Products

Some products are offered exclusively online.

Colors and packaging may vary from photos.

We may limit quantities or refuse service when necessary.

We may discontinue products at any time.

We do not guarantee that a product will meet your expectations.


5. Shipping, Delivery & Risk of Loss

Shipping times are estimates and not guaranteed.

We are not responsible for carrier delays, lost, stolen, damaged, or misdelivered packages once shipped.

If you believe you received the wrong item, notify us immediately and keep all packaging. Visual proof is required for claims.


6. Return Policy

Because baby formula and food safety is critical: We do not accept returns of formulas, purees, cereals, or baby food.

Exchanges only apply if: The product is defective, not including dented cans or cracked lids, which may occur in transit and do not affect product safety if the internal seal is intact.

For approved returns or exchanges: Contact hipphollehouston@gmail.com or text 713-435-9356.

Refunds (if approved) are issued to the original payment method within 3 business days.


7. Warranties

Products are sold as is. We offer no express or implied warranties, including:

Merchantability

Fitness for a particular purpose

Non-infringement

Manufacturer warranties (if any) apply.


8. Limitation of Liability

We are not liable for:

Injury or health outcomes

Delays or lost packages

Lost profits, savings, or data

Replacement costs

Any indirect, incidental, or consequential damages

Maximum liability is limited to the amount you paid for your order.


9. Indemnification

You agree to hold HippHolleHouston harmless from claims arising from your misuse of products or violation of these Terms.


10. Not for Resale or Export

Products are for personal household use in the U.S. only.


11. Privacy

Our Privacy Policy governs data collection and use.


12. Force Majeure

We are not liable for events outside our control (weather, natural disasters, government actions, carrier disruptions, etc.).


13. Arbitration

Disputes are subject to binding arbitration per our Terms of Use.


14. General Terms

You may not assign your rights without consent.

No waiver without written approval.

If any term is invalid, the rest still apply.

These Terms, the Website Terms of Use, and Privacy Policy form the entire agreement.


Contact

Email: hipphollehouston@gmail.com